So, what happens when a guild without officers swells to almost 2 10-man groups? All of a sudden, Alas has more than she can reasonably handle. Every little QQ is ending up on her doorstep.
We had to help her out, so we collectively decided to have officers. However, we’ve all been burned by officers before. Specifically officers who do not do any jobs and cliquishness.
The discussion lasted for pages. Since we’ve done everything by consensus until now, we dithered around with every aspect of officership back and forth until we hammered things out over the course of… 2 weeks?
So, in a nutshell, here is how a formerly officerless guild finds itself officer-ful, but manages to keep its vision and character.
There are 4 officers. They are meant to deal with a specific job, and handle the day-to-day regarding that job.
- Recruitment officer: To take care of new people, make sure they’re fitting in
- Raid Coordinator: coordinates the raiding program.
- Banking officer: Organizes the bank, procures materials needed for guild items (fish feasts, flasks). Sells extra stuff and deposits cash in the guild bank.
- Revelry officer: To plan non-raiding stuff for people.
We went back and forth as to whether they needed an officer rank, since really only the banker needs different permissions. However, we decided that a different rank would help new people identify officers and prevent confusion.
Volunteer Underlings. Each officer can have volunteer underlings. For example, the raid coordinator is not going to lead all the raids. The raid coordinator is going to work with the volunteer raid leaders (probably 2-3) to make sure that every raid has a leader, that rostering is done in a timely manner, that loot lists are synched up, and that the rotation system is being recorded accurately (i.e. writing down who sat and who went) and being followed.
How are Officers selected? A vote. People volunteer for the spots, we all vote on it. It’s a secret ballot sent to 2 independent guildies who are not volunteering for any officer job. (Why 2? To make sure the count is accurate.)
Other Officer Constraints. We were concerned about officer slacking or officer cliquishness, so we instituted the following safeguards.
- Terms of 4 months. People can be reelected for as many terms as people vote for them.
- We’re going to prevent couples from being BOTH officers. One of them is fine. But we’re trying to get diversity in the officer group.
- No officer forums. No officer chat. Well, there is an officer chat but everyone has access to it, so every once in a while we say “HAY GUZY IM TALKING IN DARK GREEN”
- Decisionmaking will still be made by the guild at large. The officers are only there to handle day-to-day crap. So the officers will not be instituting a new loot system or any other such decree.
QQ Box. Here’s how officers differ from your average people who volunteer to do specific jobs, like volunteer to be raid leaders. They have to deal with the QQ box. The QQ box is an email address to which we send complaints – and it is forwarded to all the officers. Then it’s their problem. I’m not entirely sure how they’re going to handle the QQ, but that’s not my problem. (This is to prevent all QQ going to Alas.)
Recruiting. Since we’re getting a bit bigger, we should probably, uh… have a system for recruiting. What we decided is if a recruit can get 3 guild members to vouch for him/her, that’s good enough for us. That way, it’s not really an application or a vent interview or anything that formal. The recruit just needs to have conversations in some manner with 3 guildies, be it in-game, over IM, in vent, or on the forums. (Note: if one member of a couple vouches for a member, the other one cannot. It has to be 3 semi-independent members.)
And the Winner Is…
3 of the 4 spots went to people by default because of lack of competition or the no-couples rule. We’re voting on the 4th spot now. How anticlimactic.